Good Mood Day/Telementis Privacy Policy
Who we are
Good Mood Day/Telementis (“we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal and health information.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, telehealth services, and related platforms.
Health Information & Confidentiality
Good Mood Day Behavioral Health is committed to protecting your privacy. Any information submitted through our website, advertising forms, or contact methods is treated as confidential and handled in accordance with applicable privacy and healthcare regulations. While our website itself does not provide medical advice, information shared with us is used solely for the purpose of responding to inquiries, scheduling services, and providing behavioral health care.
Information We Collect
Personal Information: Name, date of birth, email, phone number, mailing address, emergency contacts.
Health Information (PHI): Medical and mental health history, diagnoses, medications, treatment notes, assessments.
Technical Information: IP address, browser type, device data, website usage via cookies or analytics.
How We Use Your Information
To provide telehealth services, manage appointments, communicate regarding care, process billing, comply with legal requirements, and improve services. We do not sell your information.
HIPAA Compliance & Your Rights
Good Mood Day/Telementis complies with HIPAA. You have the right to access records, request corrections, request restrictions, receive an accounting of disclosures, and request confidential communications.
Who we share your data with
We share information only as permitted by law with healthcare providers, billing services, HIPAA-compliant vendors, or when legally required.
Telehealth & Electronic Communication
Telehealth involves electronic communication. We use HIPAA-compliant platforms where possible, but electronic communication may carry inherent risks. You may opt out at any time.
Cookies
Cookies may be used to enhance user experience and site analytics. You may disable cookies in your browser settings.
Data Security
We use administrative, technical, and physical safeguards to protect your data, though no system is completely secure.
California Privacy Rights
California residents have rights under CCPA/CPRA, including the right to know, delete, and limit use of personal data.
Children’s Privacy
Services are not intended for individuals under 18 without proper consent.
Policy Updates
This policy may be updated periodically. Updates will be posted with a revised date.
Contact Information
Good Mood Day/Telementis
1111 6th Ave, Suite 521
San Diego, CA 92101
Email: hello@goodmoodday.com
Phone: 833-246-6363
